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from BBC:
Southwest Airlines has apologised after a member of its staff mocked a five-year-old girl's name.
Traci Redford and her daughter, Abcde (pronounced ab-si-dee), were en route home to El Paso, Texas, from California's John Wayne Airport when the incident occurred.
A gate agent allegedly began laughing and took a photo of the child's boarding pass and posted it online.
Airline spokesperson Chris Mainz offered the family a "sincere apology".
Southwest Airlines has apologised after a member of its staff mocked a five-year-old girl's name.
Traci Redford and her daughter, Abcde (pronounced ab-si-dee), were en route home to El Paso, Texas, from California's John Wayne Airport when the incident occurred.
A gate agent allegedly began laughing and took a photo of the child's boarding pass and posted it online.
Airline spokesperson Chris Mainz offered the family a "sincere apology".