Welp, I'm bumping this thread because I've made a lot of calls to other guitar stores and builders in the area and came out none the wiser about Rob's or his shop's status. I'm moving out of town sooner than later so I have to retrieve my guitar before then.
Vancouverites - Rob Bustos/Vancouver Guitar Finishing?
Asking if anyone knows the latest about Rob? He used to make guitars under the Paragon brand and now runs a guitar finishing ship in North Vancouver, and back in May I sent in one of my guitars. Since June I've scantily heard from him, except one time where he said he was getting treatment... concerns about my guitar's whereabouts aside, I hope the worst hasn't happened to him. Anyone in the local guitar community heard about his health?
1 - 20 of 57 Posts
Did you try to track down his business partner John Regehr?
I’m not sure if you are aware of Rob’s history with Paragon Guitars, but last I heard he had disappeared leaving customers who had paid deposits without a guitar. This was a long time ago and I don’t know if it was ever resolved. Seems like the guy has issues.
http://www.larriveeforum.com/smf/index.php?topic=43038.0
I’m not sure if you are aware of Rob’s history with Paragon Guitars, but last I heard he had disappeared leaving customers who had paid deposits without a guitar. This was a long time ago and I don’t know if it was ever resolved. Seems like the guy has issues.
http://www.larriveeforum.com/smf/index.php?topic=43038.0
I'm having the same issue. He's had my Taylor since June. I stopped by a month or so ago at the workshop. My guitar was there, with a bunch of others waiting for work and Rob and John were working. Rob apologized that he misses emails but said he had stage 4 cancer and was going in for an operation. I've tried for the past 2 weeks to contact them including going to the workshop but to no avail.Asking if anyone knows the latest about Rob? He used to make guitars under the Paragon brand and now runs a guitar finishing ship in North Vancouver, and back in May I sent in one of my guitars. Since June I've scantily heard from him, except one time where he said he was getting treatment... concerns about my guitar's whereabouts aside, I hope the worst hasn't happened to him. Anyone in the local guitar community heard about his health?
I can't find phone numbers for either Rob or John.
I know it's not a lot of help at this stage, but whenever someone has the courtesy to share any serious health issues with me - despite any sympathies - it's time to pull out and take the hit on any deposits. Been there, done that.
I was planning to take my guitar back, but, coincidentally Rob just replied on Facebook messenger and said he will finish it tomorrow - if he feels well enough. So we will see.I know it's not a lot of help at this stage, but whenever someone has the courtesy to share any serious health issues with me - despite any sympathies - it's time to pull out and take the hit on any deposits. Been there, done that.
I’d say pick it up tomorrow, done or not.I was planning to take my guitar back, but, coincidentally Rob just replied on Facebook messenger and said he will finish it tomorrow - if he feels well enough. So we will see.
He finished it this evening and the photos look really good. - it took five months but it looks like a happy ending. In mitigation he has been having a really hard time with his illness.
Picked my guitar up - looks better than I'd hoped for. Rob seems well and is now cracking on at 1 -2 guitars a day. Facebook imessenger is the best way to reach him..https://www.facebook.com/guitarfinishing
I hope he is doing well. He refinished a strat for me probably 4 years ago. Knocked it out the park, was very professional and had a quick turn around time, I was kinda surprised to see this thread.
He likewise reached out to me and gave me an ETA. He's going through rough times so I didn't mind being very patient, my main concern was his health (thankfully doing better apparently) and need to reclaim the guitar if I ended up moving. Seems like this thread is no longer needed.
I am having the same issue, I send him my Kubicki bass for a refinish. I paid the invoice he sent me form Paragon Guitars". Rob answered some of my emails time ago but now he is not answering. I emailed him , I called him, I texted him and I send him but he hasn't replied.Asking if anyone knows the latest about Rob? He used to make guitars under the Paragon brand and now runs a guitar finishing ship in North Vancouver, and back in May I sent in one of my guitars. Since June I've scantily heard from him, except one time where he said he was getting treatment... concerns about my guitar's whereabouts aside, I hope the worst hasn't happened to him. Anyone in the local guitar community heard about his health?
I sent him my Kubicki bass because "Vancouver Guitar Finishing" was recommended to me by the guys from the twelfth fret.
Rob is the one that responded to provide a quota and the once that took my payment. My bass in unique bass and I am freaking out.
Please advice if anyone has any news about him
Thank you
I had some difficulty contacting Rob for quite a while. I eventually did (he's had operations and chemo and family loss) and he finished my guitar - brilliantly!. He said Facebook messenger is the best way to contact him. He seems strong and says he will be cracking on to finish his substantial backlog.I am having the same issue, I send him my Kubicki bass for a refinish. I paid the invoice he sent me form Paragon Guitars". Rob answered some of my emails time ago but now he is not answering. I emailed him , I called him, I texted him and I send him but he hasn't replied.
I sent him my Kubicki bass because "Vancouver Guitar Finishing" was recommended to me by the guys from the twelfth fret.
Rob is the one that responded to provide a quota and the once that took my payment. My bass in unique bass and I am freaking out.
Please advice if anyone has any news about him
Thank you
I'm having some problems also. I sent him a Tele body 3 months ago, in February he said it would be done early March. I tried him on FB today, no reply yet. I paid the full cost for the finish, $600 ( which is alot to myself, sounds like others had paid way more) so hopefully I see results.
I understand the health issues but if that happens, should find someone to manage/administer the business. I live in Alberta, so can't drop by the shop also.
I understand the health issues but if that happens, should find someone to manage/administer the business. I live in Alberta, so can't drop by the shop also.
Did you see the final product back?I am having the same issue, I send him my Kubicki bass for a refinish. I paid the invoice he sent me form Paragon Guitars". Rob answered some of my emails time ago but now he is not answering. I emailed him , I called him, I texted him and I send him but he hasn't replied.
I sent him my Kubicki bass because "Vancouver Guitar Finishing" was recommended to me by the guys from the twelfth fret.
Rob is the one that responded to provide a quota and the once that took my payment. My bass in unique bass and I am freaking out.
Please advice if anyone has any news about him
Thank you
On my own end, he's been working on my guitar and I've received appropriate pictures. So it'll get there one day.
Good for you, I have not had any photos, and no responses to emails, facebook messages in about a month. I'm starting to lose patience. If this keeps up I will be filing a claim through Paypal to have my money returned. Will still leave me out almost $400 for the body of the guitar plus the paisley decal I sent him.On my own end, he's been working on my guitar and I've received appropriate pictures. So it'll get there one day.
I should have sent it to MJT in the US, they are far better with communication and the work is done in a timely manner.
This seems a rather uncanadian way to do business to me?
Yeah that's just not acceptable. I'd ask for a firm timeline or else, a refund.Good for you, I have not had any photos, and no responses to emails, facebook messages in about a month. I'm starting to lose patience. If this keeps up I will be filing a claim through Paypal to have my money returned. Will still leave me out almost $400 for the body of the guitar plus the paisley decal I sent him.
I should have sent it to MJT in the US, they are far better with communication and the work is done in a timely manner.
Got a message from Rob today, guitar is 50% done, so I was glad to hear.
1 - 20 of 57 Posts
The Canadian Guitar Forum
A forum community dedicated to guitar owners and enthusiasts. Come join the discussion about collections, displays, models, styles, amps, modifications, kits, reviews, accessories, classifieds, and more!
Full Forum Listing
Recommended Communities
