[Kenmac]

Last night I was checking my e-mail and one of them was from Bell. It's not very often we're pleasantly surprised by things but I think most of the forum members here would agree this is one of those things.



I was checking the Speedtest website earlier but I haven't noticed much of a difference so far. I guess they're still working on it. Have any other Bell subscribers received this?

 

[Steadfastly]

Be careful that it is only for a free period and then they charge you after the free period is over. They do that with phone plans all the time and make millions.

 

[Kenmac]

Be careful that it is only for a free period and then they charge you after the free period is over. They do that with phone plans all the time and make millions.

If you read the very last part of the screenshot you'll see it says:

"Again, there’s nothing for you to do – your Internet package name will automatically change in the upcoming months. Your upload speed, usage and pricing will remain the same." (Emphasis mine.)

However, if they do try to pull a stunt like charging me more I'll definitely contact them and either try to negotiate a better deal, or, if worst comes to worst, I'll just get another provider.

 

[Steadfastly]

If you read the very last part of the screenshot you'll see it says:

"Again, there’s nothing for you to do – your Internet package name will automatically change in the upcoming months. Your upload speed, usage and pricing will remain the same." (Emphasis mine.)

However, if they do try to pull a stunt like charging me more I'll definitely contact them and either try to negotiate a better deal, or, if worst comes to worst, I'll just get another provider.

Good note, Kenmac. With Bell, you definitely need to read the small print.

 

[TheYanChamp]

Good luck negotiating. I once got a cell bill for $1300 for long distance calls made all over Edmonton when I didn't know anyone there. Argued for months, I refused to pay anything more than my usual bill so they sent me to collections.

They also sold my buddy a defective new phone that they further damaged trying to fix it. It was insured but they kept telling him to talk to insurance co. Insurance tells him to talk to bell, it went back and forth for hours and hours on hold over lunches at work. He now has a $700 paperweight he is still paying for.

 

[Kenmac]

Good luck negotiating. I once got a cell bill for $1300 for long distance calls made all over Edmonton when I didn't know anyone there. Argued for months, I refused to pay anything more than my usual bill so they sent me to collections.

They also sold my buddy a defective new phone that they further damaged trying to fix it. It was insured but they kept telling him to talk to insurance co. Insurance tells him to talk to bell, it went back and forth for hours and hours on hold over lunches at work. He now has a $700 paperweight he is still paying for.

Sorry to hear about the problems you and your friend had. What I meant by negotiating was if they do decide to raise the price I'll talk to them about changing to an account with a lower download speed. To be honest, before I received the e-mail from them I was perfectly happy, and still am, with the upload and download speeds I'm getting. I'm not the type who downloads huge files on a regular basis.

 

[Electraglide]

Just wondering, will your laptop/computer/etc download and upload at that speed....especially on wireless.

 

[Kenmac]

Just wondering, will your laptop/computer/etc download and upload at that speed....especially on wireless.

Yes, Bell gave me a new wireless modem last October and it can cope with speeds up to 345 Mbps. They still haven't increased my download speed yet, still at the regular speed, but my upload speed has improved to the point of being almost double the download speed so I guess they're still working on it.

 

[Guest]

Stay away from anything Bell. They are the most untrustworthy deal breaking scammers around. Regardless of what deal you sign, the fine print says they can change the deal whenever they want. BUT- You cannot opt out of your contract.

 

[jb welder]

but my upload speed has improved to the point of being almost double the download speed so I guess they're still working on it.

Funny, that's the thing they said wouldn't change.

Your upload speed, usage and pricing will remain the same." (Emphasis mine.)

 

[Kenmac]

Stay away from anything Bell. They are the most untrustworthy deal breaking scammers around. Regardless of what deal you sign, the fine print says they can change the deal whenever they want. BUT- You cannot opt out of your contract.

Actually I haven't had many problems with Bell. I've been using their internet service since 2006 and even though there were a few times when Internet service wasn't available it was because they were upgrading their system. BTW I keep all the e-mails they send me in case they *do* try to change the deal.

Funny, that's the thing they said wouldn't change.

I know, pretty strange huh? Just before I came over here I did another speed test and my upload speed is 3 times faster than my download speed. Eventually they'll get things worked out.

 

[Diablo]

I trust it like I trust a Kathleen Wynne tax cut.

 

[Electraglide]

Yes, Bell gave me a new wireless modem last October and it can cope with speeds up to 345 Mbps. They still haven't increased my download speed yet, still at the regular speed, but my upload speed has improved to the point of being almost double the download speed so I guess they're still working on it.

The modem/router might be good for that speed but I know the laptops I have are not, wirelessly. Same goes for the tablets. The average for what
I have is around 65 mbps. Not too sure about this tablet but I figure it,s about the same.