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Discussion Starter #1
Anyone else have problems with Sympatico?
The service has been dis/reconecting on me for
the past 37 minutes! arrrrrrrrrrgh! Thinking of
going Cogeco. Anyone out there have any
good service suggestions?
 

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Well at my old place, I used to have Videotron and I had nothing but problems, I would be randomly disconnected and such, and the internet itself wasn't all that fast. Now I have Shaw and it works flawlessly, it's fast and reliable, I've never had any issues with it and I've been using Shaw for about a year now. Try out Shaw if it's available in your area.
 

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My main gig is as an IT Consultatnt, and I deal mostly with infrastructure problems. I have had more than my fair share of problems with Bell, their support and their service.

I more than a few cases they are not aware of the problem even if it has been going on for days. I think that their m.o is to wait for the end user to report problems, and try to discourage them by throwing up an automated telephone system roadblock and looking for any reason at all to get you off the line if you do reach a (usually underqualified) technician.

As a prime example, my last call to Bell ended with the suggestion that I remove any unesesary metal from the room that their modem/router was located in - this is after clearly stating and proving that their was a conectivity issue and not a wireless issue (not that removing all metal objects in the room is a realistic request on their part in any case). They were not willing to do anything else until I complied with their request. I did complty, and of course it did not resolve the issue. I promptly had my customer change their ISP, and I now regularly move my customers off of Bell's front line network.

If they offer this type of support to their commercial users, I can only imagine how bad it must be for their residential users.
 

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If they offer this type of support to their commercial users, I can only imagine how bad it must be for their residential users.
Problem with Bell is they don't offer support at all. I left everything with Bell after a 25 year relationship, satellite, phone, Internet, over a customer support issue.
 
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Discussion Starter #6
Tnx all. I'll probably flip a coin between
Shaw and Cogeco.
:thanks5qx:
 

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....been on my todo list for a while......the only thing I'm not sure about is the alarm (ie. if I go VOIP for both home and office).

I'm not a big fan of pathetico, especially the f%&^% beaver singing(?):mad: "the greatest love of all" while I'm practicing(?) while watching hockey:smilie_flagge17:

Andy
 

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I'm not a big fan of pathetico, especially the f%&^% beaver singing(?):mad: "the greatest love of all" while I'm practicing(?) while watching hockey:smilie_flagge17:

Andy
:D I often wonder if Ad Execs or even the company, ie. radio station, TV station, etc. know how truly awful some(most?) of the commercials are after you've heard them once:confused-smiley-010
 

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Yup and these playoffs are the worst.....there's the beavers singing off key, Chevrolet trying to go "indy", off key, Zellers same deal......there's at least 6 different commercials that have SEVERE pitch issues....and I don't even have golden ears.....add that to the "new male bimbo" playing with the power windows, racing the neighbour on the lawn tractor etc. etc. ....

Anyway, if you think the beavers are irritating, they're worse in French (believe it, or not)...and then there's Molson too (wtf? who's serge?)......

Andy (hoping my internerd doesn't freeze (again) as I type these last characters)
 
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