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DOes anyone know their website? I can't seem to find it.

I take it they have guitar techs there? They don't send their gear out for work?

I live between Newmarket, Guelph and Brampton. Newmarket is the least annoying drive so I am considering taking my setup to somewhere there. I have had setups done various places over the years, but I haven't found anyone I am completely happy with.
 

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The arts is where I have any of my guitar work done. Speak to Eric in the tech shop. (Tell him I sent you, he should know who I am) He is great to deal with and has given me excellent advice on every question I have ever asked him.

As far as amp repairs and upgrades, I think its outsourced. I inquired about a check and retube of the Traynor and was told it would be sent to a very reliable tech in the area. (John Fletcher or Fisher rings a bell, but i could be wrong)
 

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Yep, Eric's the man. Close friend and great tech. Have no fears!!!!
Great store too. I was in it for the first time in years, actually about 15 years, this summer. It has changed quite a bit. Lots of everything in there. Good quality inexpensive gear, right up to Custom Shop Fender, Gibson and PRS (to name a few)
Cheers
Pete
 

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Discussion Starter #5
I am 100000000% happy with the amp tech I use in Guelph. He works out of Folkways and a few other stores. But I haven't found a guitar tech I am completely happy with. So I think I will definitely make the trip to Newmarket this week.

Do you guys have any ideas of what their rates are like? I have an Epiphone that I want to get a setup done on. I'd also like to get a new nut cut for it.

I have a few other guitars that I just want general setups done on.
 

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...eric is a gem. knows his stuff, very easy to talk to, and he will make sure you are 100% happy.

this store has really grown. they have an astounding inventory of guitars, amps and pedals. as well, they are developing a real customer-oriented approach, something that has completely disappeared from almost every other store in toronto.

it will be very interesting to see what the boys back from namm in january.

-dh
 

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I never heard of The Arts until I saw their booth at the Toronto Music Expo this year.
I was so impressed with these guys that I decided to take my 84 Gibson V in for a fret redress and electronics overhaul. The store is awesome and the customer service is top notch. I get my V back this weekend. They tell me it will sing again!

:rockon2:
 

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torndownunit said:
I am 100000000% happy with the amp tech I use in Guelph. He works out of Folkways and a few other stores. But I haven't found a guitar tech I am completely happy with. So I think I will definitely make the trip to Newmarket this week.

Do you guys have any ideas of what their rates are like? I have an Epiphone that I want to get a setup done on. I'd also like to get a new nut cut for it.

I have a few other guitars that I just want general setups done on.
If I remember correctly, a set-up is around $40.00. As far as the new nut goes, i have no idea of cost but I'm sure it would be competitive with anywhere else.
 

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david henman said:
they are developing a real customer-oriented approach, something that has completely disappeared from almost every other store in toronto.

-dh
This is why I love the store. Everyone in there is cool, I've never met anyone working there that I didn't like. If someone doesn't know the answer to a question they don't pretend like they do, they find the answer. The place just has a good vibe to it.
 

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Eric from The Arts here! Thank you all for such kind words! In a business where negatives spread like wildfire, it's really gratifying to be recognized for good work. I'm glad to see all of you seem to agree on one thing: We really have made a tremendous effort over the years to be a place where you can feel totally comfortable, play really outstanding gear, get great advice without the slant commission sales puts on things, and back the whole package up by offering superb technical service.
To answer a few questions quickly, all our stringed intrument service is done in-house by myself and wickedly-talented partner Darryl Bradley. For repair of brass and woodwind family, we outsource to an excellent specialist company. We send our amp work to John Fletcher, who I have been using personally for about 25 years, and can't recommend highly enough. As he also does the warranty work for Fender, Marshall, etc ., it seems a lot of other people share this view of his talents. We have general pricing guidelines for work, but prefer to deal with each instrument on an individual basis.
As much as I hope this post brings us more work, it comes with a reminder: Christmas is upon us, and with it the deluge of guitars found in basements that suddenly need to be revitalized as Xmas presents. Our "normal" turnaround is quicker than most shops, but please understand that until after the new year things are a little crazy. If you are contemplating major work, perhaps we should talk then.
Hope this doesn't sound like spam, but you guys opened the door. Working for a living is one of the realities of Life; I can't think of a place I'd rather work. 'Nuff said!-Eric
 

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Discussion Starter #11
Eric,

Thanks for the info. I might indeed wait till the new year since there is no huge rush on any of my instruments.

I am definitely going to drop by and check out the store though this week.

With the amount of shopping I do in Newmarket, I can't believe I have never been in the store. I didn't even know about it till this year.
 

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David, as usual you are so right. As Godley and Creme said "Art for art's sake, money for god's sake". Seriously folks, even if you've been to the old location when we were on Davis Drive for twenty-odd years, the new store is really worth the visit.
Hey George, your Vee will be ready today. It's coming out great.-Eric
 

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Eric Pykala said:
David, as usual you are so right. As Godley and Creme said "Art for art's sake, money for god's sake". Seriously folks, even if you've been to the old location when we were on Davis Drive for twenty-odd years, the new store is really worth the visit.
Hey George, your Vee will be ready today. It's coming out great.-Eric
Excellent! I will drop by on Saturday. :banana:
 

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...274 EAGLE STREET. 905 898 7164.

as you approach yonge street on highway nine, eagle street will appear on your right. the store is a few blocks east of yonge, on the south (right) side of eagle street.

-dh
 

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Looking from the site and what people said on this boards, I take it that this place is good. What makes it better is its not that far from where I live. Ill be sure to give that place a look see for myself.
 
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