LOLThe bridge posts are a giveaway, along with the vaguely shaped truss rod cover. Stay far, far away.
Bear with my anecdote: At my first real job, there was a large assembly floor and for some reason is was primarily staffed by small-sized, middle-aged, Asian ladies (who were superb at their jobs and to work with, by the way). One issue that was always in the air is that they were too cold and frustrated by the lack of progress on that issue. Finally, the General Manager installed a thermostat dial on the wall, the ladies were able to adjust the temperature and complaints completely (I mean completely) stopped. One problem: the thermostat was not connected to anything (the GM was a bit of a scumbag; he was fired later, but not for this).Or they havent seen the email yet? They are country wide.