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My brother in Grimsby, Ontario has an electronic baby grand. It's an Adagio MGDP8820, the M apparently just means it was sold by Costco.
Apparently all the fancy electronic switching between all the voices doesn't switch anymore!

I traced the rep in Canada to KaySound in Montreal, who have a list of service depots on their site. The closest to Grimsby is Niagara Falls.

Does anyone know of a keyboard tech closer to Grimsby? My brother really can't hump a baby grand down to a service counter so it would have to be a home service call. Less driving means less cost, of course.

I appreciate any replies!

Wild Bill
 

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I am going to piggyback on this discussion as well. Have a Suzuki electric baby grand form factor. Great piano, great sound and feel, but a couple of the keys are going wonky and I am thinking this isn't something a regular piano tech can/likes/wants to do. Kitchener in my case.
 
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