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Discussion Starter #1
I just bought an amp (Fender Champ) from a forumer and I pay by Money Order. I send it right to the States by Express Post! I take the standard sending so it supposed to take 4 days. But the problem is: the guy never receive the money. I look on the net with the tracking number and there's no changes since they said it's on the way. I went to the post office and they told me it's supposed to be there but if not I can complain to the costumer's service. I called and talk to a guy and he told that he will call me back tomorrow to fix it. There's an insurance on the letter and I'm thinking get a refund. Did someone already did that? I want to know if it's really complicated/long/annoying? Isn't cool for the guy, and bugging for me. Don't wanna pay twice for something!
Can you help me, please?
 

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Hi,

This is unfortunately rather common. I send everything airmail or Xpresspost and even then I've had to do insurance claims (which Canada Post has been right prompt with paying out).

Since you sent a money order, you can also take your stub and get it cashed (some places even refund the fees) and just reissue another one. That would be my first suggestion. Let the fellow know the original has been cancelled, otherwise he might receive it and get cranky when he can't cash it.

I'd wait 3 weeks before getting concerned though, as there's a zillion reasons it might be late.

Cheers!
 

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"Only in Canada, you say?"

Since most of us have few occasions to use "snail mail" we don't know how slow it's become.

It really shows on letters sent out of the country. I've sent quite a few money orders to sellers in the States. The fastest took 2 weeks, the longest took 5!

Parcels of amp parts shipped from the States have improved a bit. Up until a couple of years ago a parcel shipped Air Mail from an American vendor took 1 day to hit the border, where Canadian posties immediately re-classified it as 3rd class and played around with it for nearly a month.

These past few months I've been pleasantly surprised. Shipmments have consistently been coming in around 2 weeks.

They must have a new kid on the line. They'll straighten him out and get him to move as slow as the rest of them, I'm sure.

We "old folks" remember how things used to be. In the early 60's my family moved from Nova Scotia to Burlington, Ontario. I would get a letter from my grandmother in Pictou, NS in the morning. I would write a reply and leave it in our mailbox, for the mailman to take with him. You see, not only did posties pick up your outgoing mail from your box but THEY CAME AROUND TWICE A DAY!

At 3:00 sharp in the afternoon they took my reply away. My grannie got my reply THE VERY NEXT MORNING!

By the end of the 60's they had begun to "improve things". They no longer delivered twice a day and they no longer picked up your outgoing mail at the same time. You had to go to a mailbox and post it yourself. Then the number of boxes began to decline. You can be hard pressed to find one these days!

The Post Office doesn't spread this around but a few years ago they bought out Purolator! I guess they weren't optimistic about improving themselves so they now own a separate company for "when it really has to get there!"

The French used to define a country as civilised by having a working, efficient mail system. They were talking then about emerging countries in Africa. We could use the same definition about Canada Post...

Oh well, at least our beer is still first class!
:food-smiley-004:
 

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Most likely the problem is at the border. I've shipped and received many items cross border through the post office without a hitch. I'd say give it another couple of days.
 

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Discussion Starter #5
They open an inquire and they ask me to wait 5 days before ask for a refund. I don't understand why I paid for a faster service if the normal way had probably do it right and badly faster than now. I will wait, for me it's bad but I imagine for the other guy who's waiting for is money.
Damn technology.
 

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If you maintain communication with the chap on the other end he'll at least know he's not getting the shaft. Good luck.
 

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Discussion Starter #8
Just to let you know that they found my letter and deliver it proprely. The guy receive it on 11th of june. 14 days.. 10 more thant supposed to... And if it's the canadian way I think there's a problem!
But everything's fixed now so I can play music without problem! :D
 

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Good to hear it finally arrived. I wonder if the guy would be willing to do business with another Canauck:eek::smilie_flagge17:
 
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