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Administrator
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Discussion Starter #1
We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc.regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Support
 

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Administrator
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225 Posts
Discussion Starter #2
Hello!
I will be here today as we begin to unpack from the move to this new software update. You may have a lot of questions or comments, or may need help orienting yourself to some of the things that look different around here. I hope I can help with that orienteering, and I hope I can help you feel comfortable navigating around.

My name is Gerrit, and I have been helping people orient themselves as long as I can remember. I was born in Europe, raised throughout parts of the US, and now am in Canada with the Vertical Scope HQ. Orienteering through new environments has always been in my life, so much so that it was the first merit badge earned, and the first one I taught within the Boy Scouts (yes I did that whole thing too).Ever since then, quickly and accurately finding my way around has been such a cornerstone of my life that my first tattoo naturally had to be a compass to help me navigate. (I did leave it up to the artist to make it less basic). Through my time here with Vertical scope I’ve helped many communities like this orient themselves to the site, and it is all of these skills that I hope to bring here to you now.

Orienteering is never an easy skill, but with me as your guide through the site I hope that we can explore this brave new look for the site together. I won’t always have an immediate answer to your question, but I will work to find you the most accurate information together.

-Gerrit
 

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Administrator
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225 Posts
Discussion Starter #3
Please don't be afraid to explore and test out things to see how they work on the site. You can also see our FAQs here!

Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there!



You can easily share videos just by adding the URL directly into the text editor!


Gif links from sites like giphy.com will display automatically just by adding the gif URL directly in the text editor. Try it while you’re looking around the site!


I am also a huge fan of the dark mode for the community, it’s much easier on the eyes. What is your favorite feature?

I will be here to answer questions and to help you navigate, as needed.

-Gerrit
 

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Premium Member
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4,072 Posts
So there's nothing with the buying and selling of gear? Nothing?
 

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Premium Member
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3,065 Posts
So all of our feedback scores from sales are gone?
 

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Premium Member
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62 Posts
So all of our feedback scores from sales are gone?
Wondering this as well. Kinda makes it tough to know who to deal with if you're relying on items being shipped, etc as it's basically Kijiji without the feedback system.
 

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Premium Member
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4,072 Posts
I apologize for jumping the gun too soon. I'm going to wait until all the stuff has settled down.
 

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Administrator
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225 Posts
Discussion Starter #10
So there's nothing with the buying and selling of gear? Nothing?
The classifieds section is still here and all information that hasn't immediately "unpacked" from the move is still stored but may take more time to get ready.

So all of our feedback scores from sales are gone?
The scores are part of this "unpacking" we're working towards. They're still stored, but we are actively working on new features with our product team and pass all feedback like this along to them for their review so they can determine what is most important to the community members. If you wish to let us know a bit more feedback regarding that feature, we will definitely pass that information along.

How do I hide a forum? I had previously hidden the political forum.
Ignoring a whole forum is not something that is available. Ignoring a post or person is, but is this something you feel you'd use or need?

Thanks all for the feedback!
-Gerrit
 

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Administrator
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225 Posts
Discussion Starter #11
And all the Private messages are gone too. You know it feels like the folks who own this doesn;t care about the users.
Private messages are called "conversations" now, they should all be there, but sometimes indexing can take a moment, so if it isn't 100% accurate you may need to clear cache and cookies before trying again.

-Gerrit
 

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Super Moderator
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15,749 Posts
The only thing I've found missing so far are the feedback scores and comments. These have been very valuable. We lost them all a few years ago during the last site upgrade and it would be a big loss to many of us to lose them again.

The Political Forum has always been an "opt in" Forum due to it's very controversial nature.
 

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Premium Member
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2,447 Posts
Ignoring a whole forum is not something that is available. Ignoring a post or person is, but is this something you feel you'd use or need?

Thanks all for the feedback!
-Gerrit
Previously, the Political forum was a hidden forum with an option to join and read the content. Those of us who didn't care to read political arguments could forego the pleasure. Now they're out in the open. If I want to read political rants, there are plenty of places to get them other than a guitar forum (y)
 

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Registered
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7,189 Posts
Has the "go to first unread post" on a thread feature disappeared? Or am I overlooking something?
 

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Administrator
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225 Posts
Discussion Starter #17
Previously, the Political forum was a hidden forum with an option to join and read the content. Those of us who didn't care to read political arguments could forego the pleasure. Now they're out in the open. If I want to read political rants, there are plenty of places to get them other than a guitar forum (y)
From what I can see it should still be only displaying as an "opt in" style option. Can you give me any pages you see in the political forums? May just be a quick switch that might have been missed.

Has the "go to first unread post" on a thread feature disappeared? Or am I overlooking something?
It hasn't disappeared, but some of the functions may be different.


  • Clicking the thread title will take you to where you left off, the 1st unread post.
  • Clicking the timestamp below the title will take you to the 1st post of the thread.
  • Clicking the timestamp above the last poster user takes you to the last (newest) post.
because these are all newly indexed from the move, any pre-move thread will think the "1st unread" will be the 1st post until you open and read it again. Or mark it as read from the "New" forum listing page.

Cheers,
Gerrit
 

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Administrator
Joined
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225 Posts
Discussion Starter #19
The "mark all forums read" feature also....gone? still there?
It's still here! just under the "New" icon in the top right. You can adjust the filters from there or "Mark all read"
320953


Are you missing this button elsewhere on the forum?

Thanks,
Gerrit
 

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Premium Member
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872 Posts
The scores are part of this "unpacking" we're working towards. They're still stored, but we are actively working on new features with our product team and pass all feedback like this along to them for their review so they can determine what is most important to the community members. If you wish to let us know a bit more feedback regarding that feature, we will definitely pass that information along.
The trading feedback is probably the most important feature to the paying members of the forum. So yes, we would like the feature to see a user's score, their feedback history, and have the option to leave trading feedback.
 
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